Our skilled and passionate team, driven by a commitment to excellence, carefully manages relationships and collaborates with your clients to efficiently resolve settlements and payments.

Excellence is a moving target. We embrace that mindset to consistently advance, innovate, and lead the way via optimized processes, proprietary technology, and an engaged workforce. We continually evaluate and improve our methods using data-driven insights. Our in-house team develops customized analytics and software tailored to our operational needs, and yours. By combining artificial intelligence with a smart, well-trained workforce, we can confidently reassure customers that our service is not only highly professional, accurate and speedy, but also adheres to best global practices.

Our success-based fee ensures we only generate positive returns for you. By entrusting us with your overdue accounts, we transform your portfolio from a cost centre into a value centre. Our specialists, advisors, and associates work closely with your customers to solve their barriers to payment and prioritise your invoices and debts in their payment cycle.

We embed compliance and governance as foundational to everything we do. We maintain rigorous standards that meet or exceed industry regulations. Our compliance framework ensures we operate within the law and align with each client's policies. We safeguard data security through stringent access controls, ongoing audits, and training. Trust is earned. Through robust controls, transparency, and respect for regulations, RM1 builds trust as a partner committed to integrity at every level.

Your dedicated account manager serves as your single point of contact, fostering a seamless partnership that streamlines our operations to maximize support for you and your portfolio. We implement industry-leading best practices globally and provide comprehensive reports with actionable insights from our advanced data analytics team.

Our leadership is composed of highly experienced professionals who help secure RM1’s place as one of the region’s leading accounts receivable management partners.